That soft, messy people factor

30 July 2007 by Rod McLaren

Last week we were at IQPC’s Mobile Data for Police conference in Birmingham. Alex chaired with panache and I did a talk/workshop on the soft, squishy, messy world of humans meeting process and technology.

The talking part went ok though the discussion bit wasn’t as free-flowing as I’d have liked – but it was always going to be hard doing the graveyard shift on a two day conference in a part of the country that’s under several feet of water.

Afterwards, someone asked me if I was from a psychology background, which was very flattering – actually it’s just an interest of mine that comes from the experiences of doing products and projects for non-consumer use. This material is being worked up into a wider and resolutely amateur body of work on human challenges, behavioural patterns and success factors in technology projects.

It’s on Slideshare (without the notes) and there’s a powerpoint version with notes here as well. It may not make as much sense as if you were there, and I wish I’d had time to do a load of pictures. I have had to take out a couple of references to customers.

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